Tag Archives: business consultant

Business Coaching, Customer Service, Economy, Sales

While it is true that the economy is going to fluctuate and that things are not where they were several years ago, that does not mean that you…
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Business Coaching, Customer Service

Coach Ellie’s top 5 Suggestions: 1. Listen and Acknowledge: Patiently listen to what they are saying and let them know that you understand.  You should repeat back to them…
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Customer Service

Often, your prospects first impression of your company will be via the telephone. Have you ever ‘secret shopped’ your own company and rated how your team answers the phone,…
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