I walked in with great anticipation and high expectations. Unfortunately, my expectations were crushed by a sense of disorganization. The service was friendly, however, there was something off. I realized that the employees were not wearing any sort of uniforms, which immediately struck me as unprofessional. This which added confusion and a lack of conformity to the setting.
It is vital that employees of a small businesses have a unified look in order to emphasize the presence of “a team”. This can be accomplished simply and at little cost; formal uniforms are not necessary. Everyone can wear the same color slacks and matching T-shirts each day. A professional, unified appearance lets your customers know that you are organized and attentive of their needs. In a business, the basic uniform is a necessity to look more professional. Although it goes without saying, hygiene is so important! Customers respond better to people who are neat and clean. The appearance of employees is a direct reflection of the business.
An important item that can be used for businesses is name tags – Make it easy to tell who you are speaking with. Name Tags are a simple, yet very professional tool which shows consistency.
When a customer walks into a restaurant and sees a neat clean group of people who are all identifiable by similar clothing, they have a sense of security. It is easy to approach a customer service person and ask for help.
No matter what items you have in your store, employee presentation and appearance is key.
Important Business Uniform Items :
• Solid tops are best
• Everyone wears the same color pants
• No jewelry
• Hair should be well groomed and pulled back ( for a resturant)
• Minimal Makeup
• Clean – Well trimmed nails
• Neat shoes
Disney does this to a tee. If it’s good for Mickey’s employee’s, it’s good for you!